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We offer a range
of Management and Team Training Programs,
including:
Customer Service Training - Your team will
be trained in sales and marketing techniques
through our programs designed to help all sizes of
businesses. We will work with you and your team to
develop a competitive edge in customer service and
to achieve greater results in converting enquiries
to help you achieve greater sales and
profitability.
'Phone Right' - The program develops your
Team Members' sales skills, particularly over the
phone. It focuses on improving the profitability of
your business by helping you implement techniques
to convert phone enquiries into sales, encourage
repeat business, improve your team's customer
service techniques and much more.
Advanced Financial Management Training -
Designed for owner/managers and senior personnel in
businesses in the retail, wholesale, manufacturing
and service sectors. The program gives you the
practical skills and knowledge to analyse and
interpret the financial performance of your
business, and to interpret emerging problems.
'Write Right' - Learn how to make your
letters, advertisements and other written
communication stand out from all the others. The
program will give you skills and techniques for
your written communication with your customers to
help you get the response you want. Write Right has
been terrifically successful in collecting money
owing and for increasing sales - all crucial for
helping you grow the profitability of your
business.
'Making Your Business Really Fly' --
Inspiration. The first steps to really thinking
about working ON your business (instead of working
IN) to help improve your profitability.
'Building A Better Business' - Designed to
show what it takes to improve the profitability of
a business. Learn specific and relevant leveraged
marketing strategies that will enable you, as a
business owner, to run a more effective (and
profitable) business.
Training Program
prices vary according to number of participants and
the number of programs packaged. Contact
us for a
quote.
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